PLEASE READ CAREFULLY
You are buying a Repair and return service. The service consists of you sending your ECU set ECU-EWS-KEY to our location where we will properly test and diagnose.
Once we find what is wrong with your ECU we will report to you for approval of the repairs.
If we find your ECU is beyond repair, we will exchange it at no extra cost. No CORE charges or deposits will be added to your final bill.
Our service repair has an average turnaround time of 5 days from the day the package is delivered to our office.
If your EWS or your Key Fobs are defective, we will quote you a fair price and ask for your approval before we place an order from our supplier. Our BMW supplier will need proof our vehicle ownership and a picture ID. You can provide that to us by email.
If within ten (10) business days, you decide to return the ECU/DME for any reason except in the case of a warranty claim, a 35% restocking fee will be assessed. You must contact us for any returns or warranty claims. You might forfeit any refunds if you do not call us and get approval first.
***Before agreeing to buy the Repair and Return service, please make sure your mechanic or person working on your car knows that your DME/ECU is bad, in need of repairs or replacement.
***Denotes changes in current company policy.