Please read carefully
You are buying a Repair and return service. The service consist on you sending your ECU set ECU-EWS-KEY to our location were we will properly test and diagnose .
Once we find what is wrong with your ECU we will report to you for approval of the repairs .
If we find your ECU is beyond repair, we will exchange it at no extra cost. No CORE charges or deposits will be added to your final bill.
Our service repair have a average turn around time of 5 days from the day the package is delivered to our office .
If your EWS or your Key Fobs are defective, we will quote you a fair price and ask for your approval before we place an order from our supplier. Our BMW supplier will need proof our vehicle ownership and a picture ID. You can provide that to us by email.
If within ten (10) business days, you decide to return the ECU/DME for any reason except in the case of a warranty claim, a 35% restocking fee will be assessed. You must contact us for any returns or warranty claims. You might forfeit any refunds if you do not call us and get approval first.
***Before agreeing to buy the Repair and Return service, please make sure your mechanic or person working on your car knows that your DME/ECU is bad, in need of repairs or replacement.
***Denotes changes in current company policy.
AREA OF INNOVATIONQuality is the pillar of innovation in our company.
We strive for EXCELLENCE when it comes to customer satisfaction.
From the first phone call or email, to when our customer unboxes their rebuilt unit, we are always looking for ways to go beyond "the usual" and "the norm".
INMUTABLE LAWS- Always respect the trust the customers have put on us
- Loyalty to the community of our trade
- Honesty and truth about what we do and how we do it
- Never stop learning; always push yourself to grow
- Question and challenge everything
- One for all and all for one - we are all family
OUR COMMUNITYThe blood of our community is the independent European car shops, the online forum enthusiasts, used parts resellers, and the car performance shops. Our network of shops and general public will be able to enjoy lots of free information, complementary to the services that we provide. We also love every chance to collaborate with our competitors.
MEET OUR TEAM
Owner/ Lead Technician
Research and Development Engineer
Technician / Programmer
Shipping & Receiving
If you have any technical questions please contact us or call (954) 652-1496.
Our hours of operations are Mon - Fri, 9:30AM - 4PM EST, and our address is 941 NE 48 St, Oakland Park, FL 33334